Privacy Policy

This Privacy Policy outlines the types of personal information we collect when you use our website ("Website") and how we use, share, and protect that information. Throughout this policy, "WholisticMend," "we," "us," and "our" refer to WholisticMend and its services. By using the Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

Google Login Information:

• Your name
• Email address
• Google profile picture
• Unique Google ID

Health-Related Information:

• Blood test reports
• Demographic information (age, gender)
• Health metrics (weight, height, etc.)
• Self-reported health information

Automatically Collected Information:

• IP address
• Browser type and version
• Device information (e.g., operating system, device type)
• Usage data (e.g., pages visited, time spent on the Website)

2. How We Use Your Information

• Provide and Improve Our Services: To deliver the health insights and services you request, and to enhance and improve our platform.
• Personalize Your Experience: To customize content and recommendations based on your health profile and preferences.
• Communication: To respond to your inquiries, send service-related communications, and provide customer support.
• Security: To protect our Website, detect and prevent fraud, and ensure the security of your account.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: With third-party service providers who help us operate our business and deliver services to you (e.g., cloud hosting providers, payment processors).
• Legal Obligations: When required by law, regulation, or legal process, or to protect our rights and the safety of our users.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, with appropriate safeguards for your data.
• With Your Consent: In other circumstances with your explicit consent.

4. How We Protect Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Your Choices

• Google Account Settings: You can manage the information you share with us through your Google account settings.
• Accessing and Updating Your Information: You can access, update, or correct your account information through your profile settings.
• Account Deletion: You can request deletion of your account by contacting our support team.

6. Cookies and Tracking Technologies

We may use cookies or similar technologies to collect information about your use of the Website. Cookies help us improve your experience, personalize content, and track usage patterns. You can control the use of cookies through your browser settings.

7. Google Tag Manager and Analytics

We use Google Tag Manager to manage and deploy marketing tags on our website. Through Google Tag Manager, we implement Google Analytics to help us understand how users interact with our Website and improve our services.

Google Analytics uses cookies to collect information about your use of the Website, including your IP address (which is anonymized), browser information, device data, and pages visited. This data helps us analyze user behavior and optimize our Website.

You can opt-out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout, or by managing your cookie preferences.

8. Third-Party Services

Our Website may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party sites. We are not responsible for the privacy practices or content of those third-party services.

9. Children's Privacy

Our Website is not intended for use by individuals under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make any material changes, we will notify you through the Website or via email. Your continued use of our services after such modifications constitutes your acknowledgment of the modified Privacy Policy.